Time to rethink dyslexia – ability not disability?

Until four years ago my understanding of dyslexia was limited. The little I knew was gained from seeing friends of my children given extra time for exams, reading a few articles and hearing the despair of parents who were trying to help their children

Over-servicing – five ways to turn losses into profit

Managing over-servicing is about delivering the best to clients – of course, within budget – and is about finding the win:win.

How to moderate (facilitate) a panel of diverse cultures

Working in Dubai, perhaps now the global hub of conferences, you can see first hand the challenge of creating a great event with very diverse cultures and managing issues from language to presentation styles. For a moderator (or facilitator) it can be

It’s Time For STEM Women To Step Forward

STEM women have got to start shouting about their achievements.

Why organisations should have a plan to engage with politicians

Too many organisations are often guilty of only engaging with elected representatives when things go wrong. We’ve all seen the headlines and cringed a bit at what’s gone on. And too many communications professionals make the same mistake – and aren’t

Would your leader work for their own company?

A few weeks ago I attended a CBI round table on the economy. Inevitably these mostly large employers started talking about the nightmare their businesses/organisations are going to face without cheap EU labour. I have added the word ‘cheap’, but that

It’s time for communications professionals to be confident

What is the role of a communications professional?

Can your line managers communicate with staff?

Internal communications is growing up as a core business activity. Over the years I’ve done a lot of training on this topic and on the most recent course I noticed 90% of delegates had a dedicated internal comms title.  A few years ago that would have

Five ways businesses fail in communicating change

Jon Dean is a strategic change specialist and works with major organisations to help them implement new programmes, leadership development systems and major corporate transformations. In this guest blog for Northern Lights, he explores the corporate communication

3 amazing ways to generate B2B sales leads with social media

Are your sales teams and digital teams working together – you could be amazed at what happens when they do?! Here I share the various ways that social media should be supporting your B2B business development.

12 social media and digital trends for business in 2017

Aiming to predict the social media and digital trends businesses should be watching out for in 2017 and what they can do to target customers, engage audiences, be found online and, most importantly, win business.

How to build an online community?