A number of clients are looking for directors of communications.
I’ve noticed a recurring theme with several clients recently. A number are looking for directors of communications. It struck me today that these are all very senior, strategic posts and each client sees these positions as absolutely critical to the
The Catholic Church – a lesson in (poor) crisis communications
The Guardian this weekend reports “The archbishop of Canterbury has said the Catholic church in Ireland has lost “all credibility” because of its poor handling of the scandal of paedophile priests.” Two weeks ago the pope made an unprecedented
Five good reasons why Facebook is good for business
When we talk to clients about social media they usually dismiss Facebook as not being appropriate for their business. But if you are working with or targeting young professionals then you should certainly be considering Facebook as part of your marketing
Horse meat crisis part 2 – what about internal communications?
The horse meat crisis has now been running for a month. How time flies. Back in January, this blog looked at how Tesco had responded to the initial scare and what a crisis communications plan should look like. A question from a client made me
Why an internal communications strategy is so important for your business
I am in dispute. Rail company First Capital Connect and I aren’t quite seeing eye to eye at the moment. There have been a flurry of emails hurtling backwards and forwards and still we seem to be at cross-purposes! And the reason for this hive of activity
Why are housing associations and social media still not walking hand in hand?
It’s been just over a year since we in Harrogate put together our e-guide on Social Media for Housing Associations and talked about how housing associations need to embrace social media and marketing. But 12 months on it seems that there are still not
Professional services firms and social media – too old at 50?
I was delighted to be invited as guest speaker at a dinner to discuss ‘Is social media turning Professional Services firms upside down?’. The debate is – or should be – relevant to businesses in every sector, but one comment has left me deeply
Keeping business communications alive over the holiday season
It’s that time of year again when half the country ups sticks and abandons Blighty for two weeks of sunburn, sangria and the squirts. Holiday season is upon us once again and that can present major problems for businesses of all sizes as they work to
The Apple Watch arrives – but what are the implications of wearable technology for business?
Perhaps the biggest issue for wearable technology is how they will impact on businesses. Such devices raise a number of questions, ranging from should they even be allowed in the workplace to how will they transform the way we communicate and work together,
Does social media work for B2B businesses?
Guest blog by Mike Boswell, MD of Plastribution @polymerman A few months ago I was talking to Victoria Tomlinson at a Leeds University Management Division Advisory Board meeting and we got on to the topic of #social media and how our business was exploiting