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Category: Uncategorized

Where should internal communications sit – in HR or external communications?

This was the question that a client emailed me last week and it set me thinking.  My immediate response was, it has to be in external comms.   Then I started thinking about some companies where they have outstanding HR teams and it would sit more naturally

9 tips for insolvency practitioners – learn from #HMVemployees and don’t get caught out by Twitter

 We have worked with insolvency practitioners for more than 20 years.  Without doubt, the most difficult part of their job is making people redundant. It’s an extremely pressured job and when you go into a company, your legal duty is to protect the

Tesco apology – how would your organisation deal with unexpected horse meat?

  Tesco has had a busy 48 hours.  On Tuesday, Irish food inspectors reported that their ‘value’ burgers had 30% horse meat in them.  By Thursday morning newspaper advertisements appeared in all national newspapers with an apology to their customers.

Were our universities right – ‘social media is a modern obstruction to gainful employment’?

Emily Knowles is a media studies graduate working in PR and copywriting. After finishing my degree in 2011, my prospects of finding a decent entry-level job looked bleak.  My marks were all right, but not outstanding, and the last sports award I won

Ten highly successful income generation ideas for your business

Here are a few of the tips and insights that I took away from Nigel Botterill’s masterclass. Give a talk about your own expertise and learn from it. Use your archive materials. Monthly newsletters need to be monthly. Information marketing has enormous

Five failsafe tips to ensure successful international webinars

Have you taken part in a webinar with half a dozen nationalities from China to Silicon Valley – and all the challenges of varying quality of internet connections? With flights grounded due to Hurricane Sandy and New York still not functioning normally,

3 ominous lessons from Prince Harry’s photos – employers and students take note

The real story of Prince Harry is – the photo.  Without that, there would not have been a story – and that is a lesson for employers and students. India Knight of the Sunday Times is spot on when she says today that “Harry has exposed our sins

UCAS shows universities and businesses how to use Facebook for real customer engagement

A’ Level results are out.  Great excitement for some, disappointment for others – and uncertainty for large numbers.  Will their university of choice still accept them if they just missed a grade?  The hard work has started at both UCAS and

Why your LinkedIn profile must be 100% complete – and how to do it

I was delighted to be asked to speak at an evening event for York Professionals this week. There were five of us each giving short sharp 15 minute talks – and mine was on LinkedIn. Before the event I researched the 39 members and speakers attending