by Guest
July 14, 2010
by Nafisa Shafiq, Intern at Northern Lights PR
Another week of the internship has passed and this week the session that has interested me most was based on networking. I’ve not had any ‘real’ experience of networking, and Victoria Tomlinson’s do’s and don’ts have all been useful.
In general, like many others I believed networking was all [...]
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by Victoria Tomlinson
June 29, 2010
My last blog covered the tips I took away from the CIPR Northern conference.
But I couldn’t cover all the gems I want to share with our clients in one blog. So here are the follow on points on social media that every business certainly needs to be thinking about and most should be taking action.
1. [...]
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Is BT behaving as a spy or a customer-focused business?
by Victoria Tomlinson June 6, 2010According to the Mail, ‘BT is using software, Debatescape which trawls social networking sites for keywords to identify anyone making negative comments about the company. Angry customers are then contacted by email suggesting ways BT can help to solve the problem.’